Desso, with headquarters based in the Netherlands, has been certified to the AS 9100 Revision C by Lloyd’s Register Nederland B.V. Out of approximately 13.000 aerospace suppliers that are certified under the AS 9100 Revision B standard, Desso is the first carpet manufacturer in the world to have achieved this Revision C certification for the aviation industry.
The AS 9100 certification is the international standard for aerospace quality and enables companies to supply to the aerospace industry. The new revision C is the most stringent version and introduces additional requirements for aviation quality management systems, including new requirements for measuring customer satisfaction and managing product realization. The objective of these additions is to create a more competitive and customer-centric aviation supplier industry.
Due to its established focus on customer feedback, Desso was able to implement any necessary additional measures in a relatively short amount of time. At this moment, Desso is the only carpet manufacturer and one of just 15 European and 117 aerospace suppliers worldwide to have been certified under this new revision, granted just four months after Lloyd’s Register Nederland B.V. gained accreditation to award this status.
A series of audits across Desso’s entire Aviation division – renowned for its design capabilities – resulted in a certification for sales, development and production (including flammability testing) of woven carpets for airplanes to customer specifications. Commenting on the certification, Managing Director Hospitality, Marine and Aviation Roland Jonkhoff says: “The good financial results in the first quarter of 2011 (+21% compared to Q1 of financial year 2010) indicate that Desso’s Aviation division is growing. This certification shows that our Aviation division has also grown to be the customer directed organization we aim to be. While we will always strive for even better results, the AS 9100 Revision C certification is both a recognition for our internal organization and the way we put our customers’ needs first, as well as an extra incentive to keep implementing improvements on a continuous basis.”